Terms of Use

These Terms of Use (“Terms”) govern your access to this website and the epoxy flooring services offered by PNW Coatings in Spokane, Washington and Coeur D’Alene, Idaho.

By using this website or booking a consultation or install, you agree to these Terms.

1. Services

PNW Coatings installs decorative flake epoxy flooring for residential, commercial, and industrial spaces. Work typically includes a free consultation, a two-day install (grind, repair, epoxy, flake, and clear topcoat), and related on-site labor. Scope, price, flake blend, and schedule are confirmed before we start.

2. Quotes & scheduling

• Quotes are based on the floor we see and the details you provide.
• After the free consultation, we contract and take payment before the install is scheduled.
• A scheduled date is not locked until we confirm it with you.
• You are responsible for providing access, moving vehicles and stored items, and keeping the space clear for the install window.

3. Payment

Payment terms are set out in your quote. Work may be paused if payment is not received as agreed. Prices are in USD unless we state otherwise.

4. Client responsibilities

You agree to:

• Give accurate information about the space and how it is used
• Provide timely access and feedback
• Confirm that you have authority to approve work on the property

5. Photos & portfolio

We may photograph completed floors for our gallery and marketing. If you do not want your project shown, tell us before the install and we will respect that request.

6. Refunds

Refunds are described in our Refund Policy.

7. Limitation of liability

To the fullest extent permitted by law, PNW Coatings is not liable for indirect, incidental, or consequential damages. Our maximum liability for a job is limited to the amount paid for that job.

8. Changes

We may update these Terms at any time. The updated Terms apply once they are posted on this website.

9. Contact

Questions about these Terms can be sent through the contact form on this website.